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CUSTOMER SUPPORT

Support

It is not all about software... it’s about services, and we try our level best to provide proper support to our customers.

+92 322 476 5528
Free demo on your own products. We usually reply in minutes.
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Mitti Di Handi Meadows Grammar School Hyundai SNT Foods Chemcos

Trusted by 15,000+ businesses · 4.9/5 rating

TALK TO US

Need help with myPOS? Call or WhatsApp us.

Our support team is a phone call or WhatsApp message away — replies usually take under 2 minutes, in English, Urdu or Arabic.

+92 322 476 5528
Call us anytime
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Support hours
Mon–Fri, 10:00 am – 18:00 pm (Pakistan Standard Time)
Support tickets
Report an issue and track it with our team — Open a ticket →
Self-help
Quick answers on setup, FBR integration, pricing and backups — Read the FAQ →
Remote assistance
Our technical team can diagnose issues and guide your staff without visiting your premises.
SUPPORT PLANS

Choose the support that fits your business.

One-time on-call help or a full year of troubleshooting, reinstallation and free updates.

ONE-TIME VISIT
On Call support plan

On Call

PKR3,000
Single visit / call
  • For Paid Only (within year)
  • Single Location
  • One Time Only
  • Troubleshooting
  • Reinstallation
Contact Now
1 YEAR
Basic support plan

Basic

PKR18,000
Per year, per location
  • For Paid/Free Users
  • Single Location
  • 1 Year Term
  • Troubleshooting
  • Reinstallation
Contact Now
BEST VALUE
Standard support plan

Standard

PKR24,000
Per year, per location
  • For Paid/Free Users
  • Single Location
  • 1 Year Term
  • Troubleshooting
  • Reinstallation
  • Free Updates
  • Mobile Reporting *
Contact Now

* On Clients Discretion

Support Policy Terms of Service Privacy Policy Security Policy

Facing an issue right now?

Open a support ticket with the details and our team will get back to you — or WhatsApp us for the fastest response.

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WHAT YOU GET

Features

Every myPOS installation we support comes with the full feature set.

Easy to configure Touch Screen Ready Multi Registers Customer Debit/Credit Backup/Restore Bulk Upload Option Barcode Printing Multiple Languages Supplier Management Multiple Payment Option User Access Levels Customizable Invoice Employee Salary Low Stock Alerts Product Expiry Alerts And much more...
FAQ Support Tickets Downloads Pricing Contact

Need help with your myPOS system?

Call, WhatsApp or send us an enquiry — our support team will help you troubleshoot, reinstall or update your POS.

Contact Support WhatsApp Us Call +92 322 476 5528
Mitti Di Handi Meadows Grammar School Hyundai SNT Foods Chemcos

Trusted by 15,000+ businesses · 4.9/5 rating

Free demo on WhatsApp